Last updated: 26 Aug 2025

At Kaizenflix, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, book a journey, or participate in our experiences.

1. Information We Collect

When you engage with us, we may collect the following types of information:

• Personal details: Name, email, phone number, billing address, nationality, and passport details (if required for travel bookings).
• Booking details: Trip preferences, special requirements, and related travel information.
• Payment details: Processed securely through authorized payment gateways.
• Website data: Browsing behavior, cookies, and analytics data to improve your experience.

2. How We Use Your Information

We use your information to:

• Provide and personalize travel experiences.
• Process bookings, payments, and confirmations.
• Share pre-trip documentation, itineraries, and related agreements.
• Communicate important updates, offers, or newsletters (only with consent).
• Fulfill legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and only share your information when necessary:

• With trusted partners such as hotels, guides, airlines, event organizers, or local service providers—only for delivering your chosen experience.
• With government or regulatory authorities, if required by law.
• We do not sell or rent your personal information to third parties.

4. Trip-Specific Terms

Each curated trip or package comes with detailed Terms & Conditions. These are shared with you before confirming your travel plan. Such terms cover cancellation, liability, travel insurance, and other important aspects specific to your journey.

This Privacy Policy should be read in conjunction with those trip-specific terms.

5. Data Security

We implement industry-standard safeguards to protect your personal information against unauthorized access, loss, or misuse. While no system is 100% secure, we strive to ensure your data is handled with the utmost care.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and update your personal information.
• Request deletion of your data (subject to legal/contractual obligations).
• Opt out of marketing communications at any time.

To exercise these rights, contact us at: [email protected]

7. Cookies & Website Tracking

Our website may use cookies and analytics tools to understand user behavior, improve functionality, and enhance content. You may disable cookies in your browser settings, but some features may not work properly.

8. Policy Updates

We may update this Privacy Policy from time to time. The updated version will always be available on our website with a revised “Last Updated” date.

9. Contact Us

For questions, concerns, or data requests, please reach out:

Kaizenflix P{rivate Limited
Email: [email protected]
Phone: +91-9632962324
Location: 628, 17th A Main Rd, 6th Block, Koramangala, Bengaluru, Karnataka 560095 (India Address)